Shipping
** Free postage within the UK mainland **
We use Royal Mail for all our UK deliveries
Returns are accepted within 30 days of purchase – subject to:
● Item(s) must be in its original condition, with the original packaging
● Custom made item(s) are non-refundable and non-exchangeable
● Any earrings must be unworn
If you would like to discuss a return please message me using the ‘contact me’ on the websites home page.
The buyer is responsible for return postage costs and any loss in value if an item isn't returned in original condition.
Once an item has been returned a refund will be issued immediately, subject to the points above
We want you to be 100% happy with your purchase. If you are not happy please contact me at [email protected] to discuss. I am happy to accept returns if the product is faulty or made incorrectly to your specification.
All items are handmade by a human, so sometimes there can be a human error – if this is the case, I will gladly fix it for you. Please contact me to let me know and for a return address.
Your statutory rights are not affected.